Privacy Policy

This “Privacy Policy” describes the privacy practices of Arkchu. and our subsidiaries and affiliates (collectively, “Arkchu”, “we”, “us”, or “our”) for users of the websites of Arkchu.

Arkchu’s Commitment to Privacy

At Arkchu, we are committed to protecting your privacy and ensuring that your personal information is kept safe. We understand the importance of privacy, and we want to be transparent about how we collect, use, and share your information through our website,

Information We Collect

We may collect personal information from you when you visit our website, such as your name, email address, and phone number if you fill out our contact form or request information from us. We may also collect information about your device and browser, including your IP address and other technical details, as well as information about your interactions with our website, including pages visited and links clicked.

How We Use Your Information

We use your personal information to respond to your inquiries and provide information about our products and services. We also use this information to improve our website and your user experience by analysing website usage and trends to enhance our marketing and advertising efforts.

Sharing Your Information

We understand the importance of keeping your personal information confidential and secure, and we do not sell or share your personal information with third parties for their own marketing purposes. However, we may share your information with service providers who assist us in operating our website or providing our products and services, such as payment processors, shipping companies, or email service providers. These service providers are required to keep your information confidential and use it only for the purposes for which we provide it to them.


We take the security of your personal information seriously and take reasonable measures to protect it, including using secure connections (HTTPS) and implementing technical and organisational measures to safeguard your personal information. However, no data transmission over the Internet or electronic storage system is guaranteed to be 100% secure. We will notify you in the unlikely event of a data breach.

Your Choices

You may choose to provide or withhold your personal information from us. You may also opt out of receiving marketing emails from us by following the instructions in the email. However, please note that if you opt out of marketing emails, we may still send you non-marketing emails related to your transactions or account.

Updates to this Policy

We may update this Privacy Policy from time to time to ensure it reflects our current practices and complies with applicable laws and regulations. Any changes will be posted on our website, and your continued use of our website after any changes means you accept the updated Privacy Policy.= 

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at We value your privacy, and we are committed to protecting your personal information.


Last revised: July 2023